News for 'customer care'

She made India fall in love with bread

She made India fall in love with bread

Rediff.com27 Apr 2021

Chef Aditi Handa, who is deeply invested in baking, makes the most delicious sourdough.

How Indian mythology is related to modern business

How Indian mythology is related to modern business

Rediff.com4 Aug 2015

What is business? Isn't it an exchange of valuable things?

'India has adequate forex to manage challenges'

'India has adequate forex to manage challenges'

Rediff.com15 Jul 2015

India's forex reserves recently declined by $704 million to $354.517 billion.

Now, a spa to pamper your smartphones!

Now, a spa to pamper your smartphones!

Rediff.com12 Sep 2014

Spice Retail has launched a spa with services for transforming smartphones that range from deep body cleaning, screen guard facial to fresh skin rejuvenation and holistic healing services.

GST meet on June 12 will discuss tax exemption on Covid essentials

GST meet on June 12 will discuss tax exemption on Covid essentials

Rediff.com11 Jun 2021

The Goods and Services Tax (GST) Council, chaired by Union Finance Minister Nirmala Sitharaman, will likely consider on Saturday a GST rate cut for Covid-19 relief essentials and drugs for treating the black fungus disease and might leave the vaccines untouched. The meeting is being held following a report submitted by a Group of Ministers (GoM) to the GST Council on Monday. The GoM, set up by the Council on May 28, was mandated to look at tax exemption and concessions on various Covid items including vaccines, drugs, and equipment.

India, US in talks for a 'fantastic' trade deal: Trump

India, US in talks for a 'fantastic' trade deal: Trump

Rediff.com24 Feb 2020

Addressing the 'Namaste Trump' event at the Motera Stadium in Ahmedabad, Trump said that both the countries are in the early stages of discussion for an 'incredible' trade agreement to reduce barriers of investments.

How Skoda plans to make India its 5th-largest market

How Skoda plans to make India its 5th-largest market

Rediff.com16 Mar 2019

With a presence in the value segment, better service quality, and lower ownership cost, Skoda India's director of sales and marketing Zac Hollis aims to make important changes. He tells Arindam Majumder how he plans to make India the company's fifth-largest market by 2023.

'Cheese is a slow food. You need patience. It's not that it's going to happen overnight'

'Cheese is a slow food. You need patience. It's not that it's going to happen overnight'

Rediff.com18 Nov 2021

When the Indian brunost bravely ventured into the international cheese arena in Spain, along with 4,000 others from 45 countries, before 230 judges, its sterling desi pedigree spoke for itself, winning a silver in the brown cheese category and giving India a berth on the global cheese map.

How best to protect your identity from thieves

How best to protect your identity from thieves

Rediff.com14 Nov 2017

Documents such as PAN card, Aadhaar card, I-T return papers, which are used for KYC, can get leaked from a number of sources. Other prominent sources are the direct sales agents and photocopy shops, say Sanjay Kumar Singh.

How Zeus Numerix will make Indian warships invisible

How Zeus Numerix will make Indian warships invisible

Rediff.com13 Apr 2021

Rather than going through the tedious, hit-or-miss process of physically designing hull forms and superstructures for warships and then determining how visible they are to radar, the company will simulate this process on supercomputers.

How Sunil Vachani plans to take Dixon Tech global

How Sunil Vachani plans to take Dixon Tech global

Rediff.com14 Jan 2021

Today, Vachani's public-listed company, Dixon Technologies, has gone beyond manufacturing just television sets. Armed with private equity funding from Motilal Oswal eight years ago, it has transformed itself into a Rs 4,400 crore electronic manufacturing services major, which now straddles lighting products, home appliances, feature phones, LED bulbs, amongst others. A two-part series looks at how two home-grown manufacturers are leveraging the govt's production-linked incentive scheme.

Covid-19 crisis: $30-billion headache for IT companies

Covid-19 crisis: $30-billion headache for IT companies

Rediff.com26 Jun 2020

According to outsourcing advisors and experts, while almost half of the deals are likely to see delay, the others are expected to be renewed at a lower price as enterprises ask for discounts in roll-over contracts.

How Delhi is battling with toxic smog

How Delhi is battling with toxic smog

Rediff.com9 Nov 2017

Firms are offering employees flexi hours; demand for air purifiers, masks have skyrocketed.

How unbranded hotels are writing their growth story

How unbranded hotels are writing their growth story

Rediff.com7 Feb 2019

How unbranded hotels are hitching a ride on branded ones for growth. Overall, India's hospitality market has seen close to 7,133 hotel rooms being converted into organised, branded space over the last 36 months, said Jain.

7 more reasons why your credit card could be declined

7 more reasons why your credit card could be declined

Rediff.com3 Feb 2015

If you ever face a situation where your card transaction is declined, it is advisable to call your bank and check with them for the cause. In most cases, unless it's a fraudulent issue, the problems will be resolved on the phone.

How India will create 11 lakh jobs in six months

How India will create 11 lakh jobs in six months

Rediff.com30 May 2019

Rituparna Chakraborty, co-founder and EVP, TeamLease Services explains which sectors will contribute to India's growth story.

How to claim insurance on a stolen car

How to claim insurance on a stolen car

Rediff.com16 Jan 2017

Don't panic if your car is stolen because your insurer is liable to pay the full amount as compensation, but you need to keep in mind that your claim should be genuine because most of the insurers try to avoid such claims, says Harjot Singh Narula

Pujara was a huge deciding factor for India in Australia: Cummins

Pujara was a huge deciding factor for India in Australia: Cummins

Rediff.com11 Feb 2021

Australia pace spearhead Pat Cummins describes Cheteshwar Pujara as a 'brick wall', whose wicket he targeted once captain Virat Kohli returned home after the first Test during the recent series against India.

Battered banks staring at uncertain future

Battered banks staring at uncertain future

Rediff.com22 Jun 2020

Like everything else, the structure of banks may change, and banks may depend more on digital technologies and artificial intelligence for dealing with both their customers and employees.

How vulnerable are bank ATMs?

How vulnerable are bank ATMs?

Rediff.com10 Jan 2020

The war between hackers and banks over ATM security will be dynamically redefined, notes Atanu Biswas.

'Even the RBI was caught by surprise and was totally unprepared to handle its fallout'

'Even the RBI was caught by surprise and was totally unprepared to handle its fallout'

Rediff.com8 Nov 2021

I kept insisting that Rs 100 notes were in short supply and there was an urgent need to augment the supply of 100 rupee notes while also rapidly bringing into circulation the proposed new Rs 500 notes. But this was easier said than done because all the note printing machines of the RBI were programmed for printing Rs 2,000 notes and required at least three weeks before the machines could print the new Rs 500 currency notes. The availability of currency paper posed another major bottleneck, and it had to be imported. It was decided to immediately start printing the Rs 500 notes. It was only when the supply of the new Rs 500 notes started improving and the process of change of cassettes at the ATMs gathered momentum that the situation began limping back to normal. A fascinating excerpt from former SBI chairman Rajnish Kumar's The Custodian of Trust: A Banker's Memoir, five years after demonetisation, November 8.

Toyota Corolla: It's reliable and has a low cost of maintenance

Toyota Corolla: It's reliable and has a low cost of maintenance

Rediff.com28 May 2014

It is meant for the rear seat loving owner, who couldn't care much about engine power, or the transmission.

American Airlines staffer hits woman with baby stroller

American Airlines staffer hits woman with baby stroller

Rediff.com22 Apr 2017

In the video, the employee of the Texas-headquartered American Airlines can be seen arguing with a passenger on board the flight.

Branding missteps dog Uber

Branding missteps dog Uber

Rediff.com10 Dec 2014

Reports suggest that the police were unable to find any contact of the company's office and had to take a Uber cab to reach the company's training centre in Gurgaon, giving credence to the perception that Uber has grown too much too soon.

7 habits of highly successful entrepreneurs

7 habits of highly successful entrepreneurs

Rediff.com10 Jul 2015

Only making a to-do list is not sufficient; entrepreneurs know what-not-to-do on a particular day, as well.

Keeping Govt away from the Covid vaccine

Keeping Govt away from the Covid vaccine

Rediff.com14 Dec 2020

The Indian State has low operational capabilities. Individuals will have concerns about material that flows through the government, on questions of purity, perfection of the cold chain, and correctness of procedures at the frontline. Even if a government programme is able to solve all these problems, it will be limited in scale-up. The passion, management capabilities, and response to local conditions, which will be found with tens of thousands of ground-level initiatives, Individuals will have concerns about material that flows through the government, on questions of purity, perfection of the cold chain, and correctness of procedures. Even if a government programme is able to solve all these problems, it will be limited in scale-up, argues Ajay Shah.

How India's economy can deal with the COVID-19 crisis

How India's economy can deal with the COVID-19 crisis

Rediff.com21 Apr 2020

'India's sizeable foreign exchange reserves should serve as a buffer.'

MakeMyTrip chairman, CEO to forego salary from April

MakeMyTrip chairman, CEO to forego salary from April

Rediff.com25 Mar 2020

Online travel firm MakeMyTrip's top executives Deep kalra and Rajesh Magow have decided to draw 'zero salary' from April 2020, while the rest of its leadership team will take a reduction of around 50 per cent in their compensation amid the covid-19 outbreak. Group Executive Chairman Deep Kalra and its group CEO Rajesh Magow have decided to take 'zero salary' from April 2020 as the company plans to undertake multiple "tough measures" to keep overall expenses at a minimum amid the covid-19 outbreak.

Auto cos drive into aftercare market, edge out roadside garages

Auto cos drive into aftercare market, edge out roadside garages

Rediff.com26 Oct 2018

There are 230 million vehicles on the road, and counting. Bulk of these are under seven years old and once they get older, the industry estimates the requirement for spare parts and aftersales service to shoot up sharply.

'Can GST function without a glitch? The answer is NO.'

'Can GST function without a glitch? The answer is NO.'

Rediff.com23 Jun 2017

It takes eight to nine months for developing a robust software from the time the rules are decided, warns Bharat Goenka, managing director of Tally Solutions, one of the entities entrusted as a 'Suvidha Provider' with developing ready software for customers to get them ready for the coming Goods and Services Tax.

Make the most of e-commerce boost for insurance

Make the most of e-commerce boost for insurance

Rediff.com9 Jan 2017

Irdai's push will make insurance cheaper for consumers and enable a consolidated view of all policies.

Going ethical: The new strategy brands use to lure millennials

Going ethical: The new strategy brands use to lure millennials

Rediff.com4 Apr 2018

Consumers are opening up their wallets for intangible promises.

Why Indians Study Medicine In Ukraine

Why Indians Study Medicine In Ukraine

Rediff.com2 Mar 2022

'With over 50 per cent of medical seats reserved for those who have the ability to pay a fee ranging from Rs 50 lakh to Rs 1.5 crore for a five-year MBBS course and quotas in accordance with affirmative policies in government colleges, the band of seats available for the not-so-rich and non-OBCs is very narrow.'

Coronavirus death toll in Italy rises to 631, over 8500 infected

Coronavirus death toll in Italy rises to 631, over 8500 infected

Rediff.com11 Mar 2020

The whole of Italy, a country of some 60 million people, was placed under quarantine as the government stepped up efforts to tackle the coronavirus outbreak that has infected more than 10,000 people.

Ask Mayank: How to do online interviews?

Ask Mayank: How to do online interviews?

Rediff.com22 Apr 2021

Working online is the new reality, explains HR Guru Mayank Rautela.

Despite slowdown auto companies continue on rural march

Despite slowdown auto companies continue on rural march

Rediff.com20 Apr 2015

Most companies operate through a rural development sales consultant.

For Harley-Davidson, Indian roads were always bumpy

For Harley-Davidson, Indian roads were always bumpy

Rediff.com13 Oct 2020

From being exorbitantly priced to facing stiff competition, Harley was always going to find it tough to crack a market like India, says Dhruv Munjal.

Mask use may prevent 2 lakh COVID deaths in India: Study

Mask use may prevent 2 lakh COVID deaths in India: Study

Rediff.com1 Sep 2020

The study highlights the critical need for people to comply with face mask use, social distancing, and other COVID-19 prevention guidelines as advised by the public health authorities.

Twitter employee deactivates Trump's account

Twitter employee deactivates Trump's account

Rediff.com3 Nov 2017

Twitter initially said the account had been "inadvertently deactivated due to human error", but later indicated it was done intentionally by a departing worker.

Insurance portability can be tricky for you

Insurance portability can be tricky for you

Rediff.com9 Sep 2017

Most customers still don't understand this concept and are unable to benefit from it.